Refund Policy


Online Payment Orders

You have the right to cancel any order prior to be accepted by the operation team (ref: Cancellation Policy). If you cancel the order prior to process, you have the right to get a refund. The refund will happen within seven working days. Payment method will be via mobile wallet (Bkash). In addition, if you cancel the order after being processed by the operation team, you are not eligible for any refund.

Cash-on-delivery Orders

You have the right to cancel any order prior to be accepted by the operation team (ref: Cancellation Policy). If you cancel the order prior to process, you are not applicable for any kind of refund as the payment is yet to collect and there was no transaction history.